Privacy policy

Privacy and Cookie Policy of Samen voor Eindhoven


Foundation Together for Eindhoven attaches great importance to your privacy and the protection of your personal data. This Privacy Policy will inform you about how we handle your personal data. We process personal data of visitors to our website and users of our (online) services such as the volunteer calendar.


Please note that by using our website and related services, your personal data may be used for the collection, use, disclosure and retention by us of your personal data as described in this privacy policy.

This Privacy and Cookie Policy applies to all parts of the websites managed by Samen voor Eindhoven, including our website and the volunteer calendar.

How do we collect your personal data?

We collect your personal data in the following cases:

  • When you visit our website and Services;
  • When you provide us with your personal data, for example by registering on the volunteer calendar, other parts of the website or by subscribing to our newsletter.

We collect the following personal data:

Information We Collect Automatically: When you visit our website and use our Services, we automatically collect the data sent to us by your computer, mobile device or other device you access.

The personal data we collect include:

  • Browser Data;
  • Connection details, such as the IP address


Information that you provide to us by using the Website and Services:

We collect the data you provide when you visit and/or use our website. The personal data we collect include:

  • address data and other location data;
  • searches.

Personal information you provide to us when you sign up for our newsletter:

  • name;
  • email address.

Personal information you provide to us when you registration for our Services:

We collect the information you provide when you sign up for our services. The personal data we collect includes:

  • names;
  • date of birth;
  • address data and other location data
  • (mobile) phone numbers;
  • email addresses;
  • sex.

Other information that you provide to us by using and/or subscribing to our website and Services:

  • information on (desired) voluntary work, such as:
    - hours spent;
    - e-mail addresses;
    - name of the activity;
    - voluntary activities performed;
    - skills;
    - availability;
    - interests.


  • information about organizations, such as:
    - email addresses;
    - name of organization;
    contact person information;
    - financial information;
    - address and other location information;
    - other information about the organization.


How we use your personal data:

We may use your personal data (see above) for the conclusion of agreements in connection with our services. We may also use your personal data for compliance with legal obligations and to protect our legitimate interests.

We process your personal data for the following purposes:


  • Keeping abreast of the latest developments within Samen voor Eindhoven;
  • contacting us by e-mail, text message or telephone. 


  • carry out the social services offered;
  • Provide access to volunteer & community organization account;
  • exchange of necessary information between volunteer and civil society organisation so that volunteering can take place.

Functioning and optimization of website:

  • Finding out who uses the site, how it is used, assisting in its use, developing the site;
    tailoring services, content and advertising to the user.

Dispute Resolution:

  • Handling of disputes.
    Compliance with obligations under legislation and regulations.


The legitimate interests of Samen voor Eindhoven for the processing of personal data are:

  • the service;
  • marketing purposes.

Providing your personal data to third parties:

We may disclose your personal data to third parties in accordance with this privacy policy and applicable laws and regulations. This may happen in the following ways:

We use the services of third parties to process your personal data.

We process your personal data on secure HandsOn Connect and servers within the EU. HandsOn Connect and act as processors for Samen voor Eindhoven. Your personal data may be transferred to servers in the United States. Samen voor Eindhoven has in accordance with the European and Dutch privacy regulations signed a data processor's agreement with HandsOn Connect and according to the European model contracts. For more information please see the Privacy Policy of HandsOn Connect and the Privacy Policy of

Within the framework of our services, we exchange your personal information with social organisations, volunteers and similar organisations and persons. This information is exchanged to bring parties in contact with each other and for the execution of our services.

We provide your personal data to third parties to the extent required by law (such as holders of intellectual property rights, regulators, tax authorities, police and other legal authorities).

We will not disclose your personal information to law enforcement, other government officials, or other third parties without a court order or formal request from the government in accordance with applicable law, unless Together for Eindhoven believes in good faith that the disclosure is warranted.

Retention periods:

We will not retain your data any longer than is necessary for the purposes for which it was collected and processed. Data linked to an account will be retained until the account is deleted, unless we require this data for a longer period in order to provide our services.

Security of your personal data:

We will take all reasonable organizational and technical security measures to secure your personal data and protect it from loss and improper use or modification.

Links to other websites:

Our website contains links to third party websites which may have different terms for the processing of your personal data. We are not responsible for the processing of your personal data on such third party websites.

Rights of data subject:

You have the right to ask us in writing for access to your personal data. If you suspect that the personal data contains inaccuracies, or has been processed incorrectly, you may request us to correct, supplement or remove this personal data. You may object at any time to the processing of your personal data for marketing purposes. You can also request us to limit the personal data. In addition, you can request us to transfer your personal data to another controller. Objections and requests to inspect, change, remove or transfer your personal data will be dealt with by us within four weeks.


We will deal with complaints and questions and respond within four weeks. If you are not satisfied with the handling of the complaint, you can contact the Dutch Data Protection Authority and file a complaint.


Our websites make use of cookies. With a cookie, certain information about a website visitor will be stored on your device and read out on your next visit. The cookies are mainly placed to improve the user experience of the website of Samen voor Eindhoven. Samen voor Eindhoven uses functional cookies and analytical cookies on its website.

Functional Cookies

We use functional cookies to ensure that the website functions properly and to improve the use of our website. We also use cookies to personalise the website for you.

Analytical cookies

We also use analytical cookies to track how the website is used, when and at what times the website is visited, through which domain name you visit the website and to improve the quality of our website. Samen voor Eindhoven uses the services of Google Analytics, HotJar and New Relic.

Google Analytics
The information generated by the cookies from Google Analytics is transmitted to and stored by Google on servers in the United States. Together for Eindhoven has in accordance with the European and Dutch privacy regulations a processor agreement with Google. Google Analytics does not process the full IP address and uses the SSL security protocol when transmitting data. The storage period for cookies from Google Analytics is a maximum of 2 years. For more information please refer to the Google Privacy Policy.

Hotjar and New Relic
The use of Hotjar and New Relic keeps track of how the website of Samen voor Eindhoven is used. This way Samen voor Eindhoven can improve the user experience and the quality of their website. The retention periods for the cookies of Hotjar and New Relic are respectively 1 day and 365 days. Read for more information the Privacy Policy of Hotjar and the Privacy Policy of New Relic. You can object to Hotjar's service through this link.

Social Media Cookies

The social media buttons on this website are links to the relevant social media pages. If you click on a social media button, your personal data will be processed by the relevant social media service.

Most browsers allow you to refuse cookies. Below you will find a list of browsers and a corresponding guide to refuse cookies. Refusing cookies may adversely affect the operation of our website:

Apple Safari;

Google Chrome;

Microsoft Internet Explorer;

Mozilla Firefox.

Final provisions

Privacy and Cookie Policy updates:

We reserve the right to change this Privacy and Cookie Policy from time to time by posting a new version on our website.


If you have any questions about this Privacy and Cookie Policy or about the way we process your personal data, you can reach us in the following ways:

  • by e-mail:;
  • By post: St. Samen voor Eindhoven, O.v.v. 4th floor, High Tech Campus 60, 5656 AG Eindhoven;
  • by telephone: +31 (0)6 4603 1010.